- All high quality materials will be provided unless you want to include anything from your collection in the artwork.
- The shape may undergo slight alterations depending on material availability, but the size will remain unchanged.
- No refund or exchange for all the above products.
- Full payment required for booking a slot (workshops , hands on activities).
- Each artwork will be unique, cannot be replicated.
- For door gifts please Whatsapp.
- Any other specific customisation requirements get in touch via Whatsapp.
- All workshops will be conducted at Yishun home studio, the address will be provided after booking the workshop, alternatively you can opt for our commercial studio at Singapore Shopping Centre @Dhoby Ghaut.
- Should you prefer the workshop to be held in a studio, additional charges will apply, which you will be responsible for covering, as well as 2-way transportation charges.
- If you prefer the workshop to be conducted at your home, you’ll need to cover the taxi charges incurred for 2-way transportation.
- After completing your artwork, you’ll receive a sizeable box to transport it It’s crucial to ensure the box remains stable and doesn’t tilt during transportation. If you’re driving, securely fasten the box to prevent any movement while on the road. This precaution will safeguard your masterpiece and ensure it arrives home in pristine condition.
- Krisolcrafts shall not be held responsible in the event of any damage to your artwork during transportation back to your home.
- A $5 surcharge will apply to all delivery services.
- Upon completion of the workshop, should you wish for me to undertake the sanding and detailing, an additional charge of $10 will apply.
- Upon completion of the workshop, you will receive a complimentary handmade gift when you provide a Google review.
- The prices listed above are applicable for the year 2024. However, due to factors such as inflation, prices may vary over time. We will make necessary updates to reflect any changes accordingly.
- We accept payments via cash ,PayNow, and CreditCard.
- For all inquires and customisations Whatsapp on +65 9730 8545.
Photography & Video:
During the class, we will capture photographs and videos to be shared with participants as mementos of their experience. These images and videos may also serve for our training and marketing endeavors. Participants with any concerns are encouraged to inform our trainers before the workshop commences.
Copyright:
By enrolling in our workshops, you acknowledge and agree not to reproduce our workshop content, lesson plans, literature, or any other materials for profit.
If you plan to replicate or modify our workshops for profit, kindly seek written permission from us before registering. If you are an art educator or teacher employed in a Ministry of Education (MOE) or MOE-registered school and are interested in learning from us to conduct your own workshop, please notify us before registering. Participants who do not comply with our terms will be prohibited from attending our workshops, and we retain the right to pursue legal action.
Minimum class size:
Weekly Workshops:The good news is our weekly workshops are open to everyone, regardless of the number of participants signed up! This means you can enjoy the workshop experience even if it’s a smaller group.
Hands-on Activities:To ensure a hands-on learning experience for everyone, our hands-on activities require a minimum of 5 participants.
Walk-ins Welcome:Feel free to drop by for any of our workshops during the scheduled times! We welcome walk-ins based on space availability.
Contact for Availability:To confirm space availability for a specific workshop or hands-on activity, you can contact us at 97308545.
Product Terms & Conditions
Safety & disclaimer:
We strive to provide accurate descriptions of all products sold on this website to the best of our ability. Nevertheless, we cannot be held responsible for any damages incurred by individuals using these products or for any product’s unsuitability for your intended use. It is your responsibility to determine which products are most suitable for your intended purposes.
Cancellation & refund policy:
Finished Products:Once your order for a finished product is confirmed, cancellations and refunds will not provided.
Workshops & Hands-on Activities:We understand that life happens! If you miss your initial workshop booking, you have the flexibility to reschedule within 90 days for a $10 rescheduling fee. This fee helps us manage our workshop logistics effectively.
To ensure fairness for all participants, refunds are not available after the 90-day window. The workshop fee, including the rescheduling fee if applicable, will be forfeited if a reschedule isn’t requested within that timeframe.
Shipping & delivery:
Your order will be dispatched within 3 working days from the placement date. We ship all orders via mail or courier. For your convenience and to prevent the loss of delivered packages, we suggest selecting a secure and attended delivery location.
While we partner with reliable couriers, Krisolcrafts understands that sometimes packages can be mis-delivered or damaged during transit. We want to assure you that we’ll work diligently to resolve any such issues and get you your order as quickly as possible.
Krisolcrafts carefully selects reputable couriers to ensure safe delivery. However, in the unlikely event of a missing or damaged package, please contact us immediately. We’ll do everything we can to locate your order or arrange a replacement.
Krisolcrafts partners with trusted couriers for delivery. In the rare case of a missing or damaged package, please don’t hesitate to contact us within [number] days of your order. We’ll be happy to assist you with filing a claim with the courier company and ensure a swift resolution.
International Shipping:
For international orders, the recipient of the package is responsible for any taxes, duties, and customs fees that may apply. While we cannot anticipate the exact charges you may incur, you can contact your local customs office for detailed information on your country’s import policies and requirements.
While we partner with reliable couriers, Krisolcrafts understands that sometimes packages can be misdelivered or damaged during transit. We want to assure you that we’ll work diligently to resolve any such issues and get you your order as quickly as possible.
Krisolcrafts carefully selects reputable couriers to ensure safe delivery. However, in the unlikely event of a missing or damaged package, please contact us immediately. We’ll do everything we can to locate your order or arrange a replacement.
Krisolcrafts partners with trusted couriers for delivery. In the rare case of a missing or damaged package, please don’t hesitate to contact us within [number] days of your order. We’ll be happy to assist you with filing a claim with the courier company and ensure a swift resolution.
Failed Deliveries:
You are accountable for furnishing us with an accurate and comprehensive address. Should your package be returned due to an incomplete or incorrect address, we will reach out to you to arrange for a re-delivery (additional shipping and handling charges will be incurred) upon receipt of the undelivered parcel.If the postal carrier is unable to deliver the parcel and it is returned to us, the same re-delivery fee will be applicable.
Contacting Us:
You can contact us via email at admin@krisol-crafts.com or through our alternative address at krisolcrafts@gmail.com for any inquiries regarding our workshops or products. However, due to the high volume of inquiries, we will make every effort to respond promptly, typically within 2-3 working days. For urgent matters, please reach out to us directly at 97308545 during our operational hours, which are from 10:30 am to 7:30 pm on weekdays and 10 am to 6 pm on weekends.